Privacy Policy

Kingdom Home Care Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit kingdomhcs.com or contact us through our website.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information — your name, phone number, and email address when you submit our contact or inquiry forms.
• Message content — details you share about your care needs or questions.
• Technical data — basic browser and device information collected automatically when you visit our site (such as IP address, browser type, and pages viewed), used solely for website security and performance.

We do not collect sensitive personal data such as Social Security numbers, medical records, financial account details, or government ID numbers through this website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries and care service requests.
• Contact you with information relevant to your request.
• Maintain and improve our website.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help our site function properly.

We use the following types of cookies:

• Essential cookies — necessary for the website to function. They cannot be disabled.
• Preference cookies — store your choices, such as your cookie consent decision, so you are not asked repeatedly.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site. By clicking "Accept" on our cookie banner, you consent to our use of cookies as described here.

4. Third-Party Services

Our website uses the following third-party services, each with their own privacy practices:

• Google Fonts — loads website fonts from Google's servers. Google may collect basic usage data. See Google's Privacy Policy.
• Cloudflare (Font Awesome CDN) — serves icon assets. See Cloudflare's Privacy Policy.
• Google Apps Script — processes contact form submissions. Data submitted through our forms is transmitted to a secure Google Workspace environment we control. See Google's Privacy Policy.

5. Data Retention

We retain information submitted through our contact forms for as long as necessary to respond to your inquiry and maintain records of our communications. Form submissions stored in our Google Workspace are retained according to our internal data management practices and may be deleted upon request.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw your cookie consent at any time by clearing your browser's local storage or adjusting your browser settings.

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically.